BudgetPay Sign Up | BudgetPay Rules
Q. What is the Budgetpay Plan?
A. The Budgetpay Plan helps smooth out the ups and downs of your monthly residential propane and/or heating fuel bill by averaging annual consumption and costs over an 11- month period. You pay an average payment amount each month instead of actual invoice charges.
Q. How does the Budgetpay Plan work?
A. First, we estimate your monthly usage and charges, based on your past usage and projected future usage, along with a projected rate per gallon. The analysis is done using sales from June through the following May. This is considered the Budgetpay Plan year. The result of this calculation is your beginning monthly Budgetpay Plan. This is the amount you will pay each month, until notified otherwise. We will continue to monitor your usage and send you a comprehensive monthly statement showing the amount of fuel delivered and payments received.
Q. What are the advantages to participating in the Budgetpay Plan?
A. There are many advantages to participating in the Budgetpay Plan. The biggest advantage to participating in the Budgetpay Plan is paying set monthly payments throughout the plan year rather than paying the entire actual heating fuel or propane invoice when the delivery is made. Additionally, you will be set up on a regular schedule for your deliveries assuring you that your tank will be maintained at an adequate level at all times.
Q. Will I still be eligible for any other discounts on my purchases?
A. Yes. The prompt pay discount is in addition to the senior discount. All seniors (65 and over) are eligible for a discount. Propane has a $.05 discount per gallon, and heating oil has a $.02 per gallon discount.
Q. Who can use the Budgetpay plan?
A. Any residential propane and heating oil customer.
Q. I have 2 or more homes, or heat my parent's home in addition to my own. Can I budgetpay for all under one account?
A. Yes, as long as the usage is for residential heating purposes only. It cannot be used to heat a greenhouse, calf shed, potato shed, etc. Commercial use tanks are not included in the Plan and will be billed on a separate account.
Q. Does the Budgetpay Plan payment amount change?
A. Part way through the plan year, your Budgetpay account will be reviewed and, depending on the actual gallon usage and actual price per gallon vs. the projected gallons and price per gallon, your monthly payment may be adjusted - up or down - to minimize your settlement balance due May 1st. In some instances, further adjustments to your Budgetpay payment amount may be necessary.
Q. How will I be notified about an adjustment to my Budgetpay Plan payment amount?
A. You will be notified of an adjustment to your Budgetpay Plan amount on your monthly account statement one month prior to the change. Be sure to read your bill closely each month. In the event that further adjustment is necessary, you will be sent a letter of notification.
Q. What happens during the settlement month?
A. At the end of each 11-month period on the Budgetpay Plan, your account is reconciled and you will receive your final account statement for the plan year. The difference between your actual charges for the year and the amount of your payments received will result in the remaining balance on your account. If your actual charges were less than what you paid, you will have a credit. This credit will be either applied to your account for the next Plan year or refunded to you by check, depending on your choice when the Plan year began.
Q. What if I am unable to make a payment?
A. One missed payment may be made up through the plan year, or must be paid (to clear the account) on May 1st. Two missed payments that are not made up will result in termination of the agreement, even if there is a credit balance.
Q. In the past I have received an energy assistance grant to assist me with my heating fuel costs? How can that be figured into my Budgetpay Plan?
A. Because the authorization of approval of your grant is not available at the time of the calculation of your Budgetpay Plan monthly payment amount, generally in April and May, that grant cannot be figured into your payment amount. However, as soon as you receive written notification from your energy assistance provider, please forward a copy of that confirmation to us and we will be happy to adjust your monthly payment amount accordingly.
Q. What if the agreement is terminated?
A. If the agreement is terminated by the customer, it must be in writing, submitted to Ed Staub and Sons Petroleum, Inc. at the address specified on the agreement. If Ed Staub and Sons Petroleum, Inc. terminates the agreement, you will be notified in writing and any balance owing is due and payable in full. Credit balances will be promptly refunded per the terms of the agreement.
Q. When can I sign up?
A. The sign up period begins in April of each year and ends in September of each year. The first scheduled Budgetpay payment begins on June 1st. If a person signs up after the first scheduled payment, they must make up all missed scheduled payments for the plan year.
Please watch for the advertisements in your local newspaper, radio or mailings from Ed Staub and Sons Petroleum for the opportunity to sign up for this great program that will assist you with your yearly heating fuel costs.
BudgetPay Sign Up | BudgetPay Rules
